Case studies · Singapore SMEs
Real Singapore service businesses I’ve built custom systems for. Anonymous on request, but every number, every workflow, every artefact below is real. Pick the one that looks like yours.
Dozens of student applications per consultant, tracked across spreadsheets, shared inboxes, and PDF folders. I unified the work into one platform. The 3-hour weekly sync between consultants and the sales/CS manager is gone.
Multi-step compliance routing was held together by email and chasing. I rebuilt the chain as a versioned workflow with auto-escalation. Errors collapsed. The compliance officer stopped being a router.
Hundreds of bank statements per quarter, manually consolidated by analysts. I built a pipeline that ingests, reconciles, flags anomalies, and outputs a portfolio view by Monday morning.
Operational data from multiple retailer systems was reconciled by hand each week. I unified it into one BI surface with an AI agent that surfaces what changed and why. No more pivot-table archaeology.
Senior placements lived in inboxes, calendars, and partners’ heads. I built a pipeline view with movement tracking, follow-up alerts, and signal scoring. The Monday catch-up became a 5-minute scan.